INTRODUCTION

This one-day course is geared towards a broad audience of technical and non-technical professionals who are eager to deliver software enhancements in a way that balances the demands for new features with a user’s expectations of stability. Attendees will be introduced to Site Reliability Engineering ideas which extend many DevOps concepts and applies them to production system management.

WHAT’S COVERED?

  • A range of approaches that will help teams support their systems after their release into live operation

  • Effective crisis response

  • How to balance your customer’s immediate needs with your long-term development roadmap

  • How the incident management process can be defined, irrespective of the specifics

YOUR FIVE KEY TAKEOUTS

  • The background, history and principles of SRE

  • Service Level Objectives

  • Establishing an ethical, on-call approach

  • Incident management

  • Metrics and alerting requirements …and more

DOES IT HELP MY FUTURE?

The course will prepare you and your teams for effective crisis response, provide them with a variety of on-call support structures to select from and help you identify what automation investments will help you stay ahead of the curve.

Excellent course, well-delivered by an extremely knowledgeable trainer.
Course attendee
Jul '19

IS IT CERTIFIED?

On completion of the course, you’ll receive an Assurity certificate which confirms your attendance.

ANYTHING I NEED TO DO?

  • There are no prerequisites for this course