INTRODUCTION

Effective Communication will help you understand how to better communicate with your colleagues and project stakeholders so you can be more effective with your message and improve your chances of getting what you need out of them.

WHAT’S COVERED?

  • Communication framework

  • Key communication skills

  • Active listening

  • Non-verbal cues

  • Communication profiles, mediums and strategies

  • Conflict and learning styles …and more

YOUR FIVE KEY TAKEOUTS

  • Improve individual and team communication

  • Understand different communication styles

  • Understand different communication mediums and when to apply the medium for optimal effectiveness

  • Understand your communication preference

  • Understand the impact of your communication style with its strengths and weaknesses

DOES IT HELP MY FUTURE?

You’ll leave the course able to improve your communication effectiveness – both verbal and visual communication techniques – which you can immediately apply to your environment.

The facilitators were very engaging and the content very relevant.
Course attendee
Feb '19

IS IT CERTIFIED?

On completion of the course, you’ll receive an Assurity certificate which confirms your attendance.

ANYTHING I NEED TO DO?

  • You will need to have a desire to improve the way you communicate with others